We accept returns and exchanges of unused products with original packaging, within 14 days of purchase. Returns are subject to a $7 shipping fee that we'll deduct from your refund. We're a small company that measures its success in work provided to artisan partners, not in the money we make (which is $0). We try to provide as much info. and opportunities to ask questions before purchasing as possible, please reach out!

Please reach out to us at info@catrinka.com for a return label to use for any USA purchases. We will cover the outbound shipping cost for any exchange within the USA.